Hotel Intercontinental Cali, An Ihg Hotel, Cali

My stay at the hotel was fantastic! The rooms were excellently clean, comfortable and fully furnished with great amenities, making me feel really cozy. The pool and gym were top-notch, and the 24-hour room service served some delicious cuisine. However, there was some humidity on the wall which was a slight downside.

I had a wonderful stay at the hotel. The rooms were spacious and very comfortable, offering a splendid experience, yet they felt a bit dated and would benefit from a refurbishment. The service shined brightly, but there is room for improvement in customer service training to reach the level of an international 5-star hotel. The location was kind of elegant, with the hotel being a fortunate 10-minute walk from downtown and boasting a view of the river. The dining experience was great with diverse offerings but could use some enhancements. Overall, a stay here is worthwhile for the value provided.

I had a cozy and comfortable stay at the hotel with excellent room conditions and friendly service. However, the slight smell of cigarettes was a downside. The location was convenient, but the dining experience could be improved.

Staying at this hotel was a real treat! The rooms were clean and had plenty of hot water for a relaxing bath. The best part was definitely the delicious breakfast offering a mix of local and international cuisine. However, the hotel could get a bit noisy with families and their children, which was a downside for a peaceful stay.

The hotel offers clean and comfortable rooms, with a really nice pool and gym available 24 hours. The room service and cuisine are in good shape. However, the hotel could benefit from some customer service training to match the service level of international 5-star hotels. The friendly staff started taking trays away during my stay, making it particularly suitable for business travelers.